How do I enter the competition?
It's really simple. Click on 'sign up free' and follow the instructions or read the step-by-step instructions given on the 'how to get started page'.

How can I send video clips to my friends?
Once you view a video clip click on the 'share with friends' link. Insert their email address and a comment then click 'send' to forward on to your friend. You can insert up to five email addresses at any one time, although each address must be separated with a comma.

How do I win the Young Filmmakers competition?
The competition will be judged by celebrity experts actor Ray Winstone, ex-Eastender Joe Swash, So Solid Crew's Ashley Walters and top police officer Duncan McCausland. Finalists will be announced on Deadline for entries is Friday, 17 July, with winners announced on 10 September.

What is a video tag?
Tags are keywords or labels you can add to your videos to make them easier to find later. You can search for specific tags or browse by popular tags, using them to find recordings categorised under that specific tag.

TROUBLESHOOTING

What if my video doesn't appear even after I have uploaded it?
Before being live on the Stop Knives Young Filmmakers website, all videos will be pre-moderated by our staff to ensure content is appropriate for our audience. We cannot guarantee your video will be on the site the same day it was uploaded.

Our website uses the latest software to compress and convert most file types to ensure that these can be displayed on screen. However, depending on the file type, the length of time varies.

If your video is still not displayed after 48 hours, then there may be an error with the file type. Please check your user account for messages and then email administration with your query.

strong>I'm trying to upload a clip but it is taking a very long time to upload
Video clips can be very large in size. Check the size of your file by right clicking on it (alt clicking if using a Mac with a one button mouse) select 'Properties' ('Get Info' on the Mac) to see the file size. The file size will be displayed as Megabytes or MB. If the size is more than 10MB you may be better to open the file in a video editing program to reduce its size. See here for more information on how to do this.

What file formats do you support?
You can upload the following file formats, AVI, MOV, WMV, MPEG, MP4. If you have a file in 3GP or any other format you will need to open it in a video editing application and save it in one of the above formats before posting it.

What if my video isn't displayed correctly?
During the compression process, the level of quality will be reduced (this may be worse if you have attempted to upload a file in excess of 10MB). If there is an error when your video is viewed then we suggest that you re-submit your video, and if the problem re-occurs then email administration with details of your problem.

I can't view videos?
Make sure that you have Flash 8 on your computer so that you can view all videos. If you don't have Flash 8, you can easily download it for FREE from the Adobe website

Which browsers do you support?
Windows: Mozilla Firefox 1.0, Microsoft Internet Explorer 6. Macintosh: Safari 2.0, Mozilla Firefox 1.0.

How do I terminate my membership?
You can terminate your service at any time by sending an email to administration with details of your request.

There is inappropriate content on the site, what should I do?
To report offensive content, click on the "Inappropriate" link located directly underneath the video view box. Once marked the video will be removed immediately and sent to the administrator to review. If the administrator decides that the video content is acceptable then the clip will be returned to the site.

If someone repeatedly marks videos as inappropriate, that the administrator deems acceptable their membership will be terminated.